Verizon Wireless and Time Warner Cable Special Offer

General Information

  1. What is the Time Warner Cable and Verizon Wireless Special Offer?

    New or existing Time Warner Cable customers purchasing qualifying Time Warner Cable and Verizon Wireless services together may be eligible for up to a $200 Prepaid Card by mail.

    The offer requires a new tablet activation or new 2 year activation of a new smartphone with Verizon Wireless and qualifying Time Warner Cable services upgrade or new subscription and minimum 90 days of all services.

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  2. Who is eligible for the Time Warner Cable and Verizon Wireless offer?

    To be eligible for the offer, a new or existing customer must:

    • Reside in specific market where this offer is available.
    • Sign up or upgrade for a qualifying Time Warner Cable service:
      • Sign up for Double Play (TV + Internet)
      • Sign up for Triple Play (TV + Internet + Phone)
      • Sign up for or upgrade to Ultimate Internet
      • Upgrade from Single Play to Double or Triple Play
      • Upgrade from Double Play to Triple Play
    • Be a new Verizon Wireless customer, adding a new line of service to an existing Verizon Wireless account or be eligible for a device upgrade. Requires new tablet activation or new 2-year activation of a new smartphone with Verizon Wireless and qualifying Time Warner Cable services upgrade or new subscription and minimum 90 days of all services. New tablet activation or new 2-yr activation of a new 3G smartphone with Verizon Wireless and qualifying Time Warner Cable Services upgrade or new subscription and minimum 90 days of all services required to be eligible for a gift card up to $100. New tablet activation or new 2-year activation of a new 4G smartphone with Verizon Wireless and qualifying Time Warner Cable Services upgrade or new subscription and minimum 90 days of all services required to be eligible for a gift card up to $200.
    • Purchase Time Warner Cable and Verizon Wireless within 14 days of each other.
    • Install Time Warner Cable services within 14 days of purchase.

    Limited time offer available in select cities at participating retail locations or by calling 1-888-535-0187.

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  3. Which wireless device can I get with this offer?

    Verizon Wireless offers a wide variety of devices to meet customer needs.

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  4. I am already a Verizon Wireless customer. Can I get this offer?

    The Time Warner Cable and Verizon Wireless Promotional Offer is available to current Verizon Wireless customers who are either adding a new line of service to their Verizon Wireless account or who are eligible for a Verizon Wireless device upgrade. See above for eligibility.

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  5. I am already a Time Warner Cable customer. Can I get this offer?

    Yes, this offer is available to new or current Time Warner Cable customers who add or upgrade a qualifying service to their existing service. See above for eligibility.

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  6. Where is the Time Warner Cable and Verizon Wireless Special Offer available?

    The offer is currently available in select markets. Please call us at 888-535-0187 to see if the offer is available in your area.

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  7. How can I check on the status of my Prepaid Card?

    Please visit www.verizonwireless.com/twc/cardstatus or call 800-619-0035 to check on the status of your Prepaid Card.

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  8. When will I get my Prepaid Card?

    You will receive your card after maintaining services of both Time Warner Cable and Verizon Wireless for 90 days. You can visit www.verizonwireless.com/twc/cardstatus to get a status for your card.

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  9. Which company will bill me for my services?

    You will receive a bill from Time Warner Cable for your Time Warner Cable services and a separate bill from Verizon Wireless for your Verizon Wireless services.

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  10. Which company should I call if I have a question about service?

    Please call Time Warner Cable for questions about your Time Warner Cable services at 1-800 TW CABLE. Call Verizon Wireless with any questions regarding your Verizon Wireless device or services at 1-800-2 JOIN IN.

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